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Booking Conditions

Kianinny Booking Conditions

Occupancy

For the purpose of tariff calculations guests aged between 3 and 15 years at time of stay are classed as children. Infants aged 2 years or under at the time of stay are free of charge.

Arrival and Departure Times

Check-in time is from 3.00pm and check-out time is before 10.00am, unless by prior arrangement.

Car and Trailer Parking

Undercover parking is available for one car per cottage. There is some parking available for a second vehicle and boat trailers. If required please advise prior to arrival so as to avoid any inconvenience.

Deposits & Short Notice Bookings

To confirm a reservation a 25% deposit is required. Reservations made within 7 days of the arrival date are subject to payment in full at time of booking.

Cancellations

If a confirmed reservation, cancellation must be made in writing. If cancelled 42 days (6 weeks) prior to scheduled arrival date, the deposit will be refunded minus a $25 administration fee. If cancelled within 42 days (6 weeks) of scheduled arrival date are subject to a nil deposit refund. A later arrival or earlier departure date does not qualify for a refund.

Balance Payment

To be paid in full on arrival, either in cash or by EFTPOS, MasterCard or Visa. Payment by cheque must be made in advance (allow at least 5 working days).

Damage to Premises

Any damage, breakage or misplacement to Kianinny’s facilities/amenities caused during stay that requires replacement, repair, or service will be charged against the credit card provided. The charges will be at the sole discretion of Kianinny management and will apply for up to 7 days after departure.

Servicing

At departure guests are required to wash all dishes, place rubbish in receptacles provided and leave cottage in a clean and tidy state. Should housekeeping have to undertake extensive servicing to return cottage to an acceptable standard Kianinny management reserves the right to charge the credit card provided $45 for every additional hour required or part thereof.

Tariffs

Management reserves the right to alter the tariffs, but every attempt will be made to notify guests of the change.

Accommodation Change

Management reserves the right to relocate a booking where necessary.

Firewood

Is available free of charge on a restricted basis for use in the Standard Cottages, and $12 per bag, or $10 per bag for 2 or more, for the Superior Cottages.

Flora and Fauna

Guests are required to take particular care to protect our native fauna and the animals and birdlife which are very trusting and visitor friendly.

Pets

Sorry, we do not allow pets. Quality kennels and catteries are located within close proximity to Kianinny.